LELO SORAYA Wave LELO

Fast shipping and professional packing

Due to our longstanding partnership with UPS FedEx DHL as well as other major global carriers, we can offer a variety shipping options. Our warehouse personnel is highly-skilled and will wrap your goods according to our precise and exact specifications. Your goods will go through an exhaustive inspection and securely secured prior to being shipped. We ship to thousands clients each day across multiple countries. The fact that we are determined to become the largest online retailer in the World is evident. We have distribution centers and warehouses located in Europe and the USA.

Note that orders containing multiple items are processed according to the particular item.

Prior to shipment, our team will perform an extensive inspection of the products you have ordered. The majority of orders will be delivered within 48 hours. The estimated delivery time is between 3 and 7 days.

Returns

Due to multiple parties, including the factory and the warehouse, we are unable to effectively manage inventory. Actual stock levels may fluctuate at any moment. It is possible that stock may run out after your order has been placed.

Our policy lasts for 30 days. If you have passed 30 days by since your purchase, unfortunately we can't offer an exchange or refund.

You can only return an item if it is unused and still in the same condition as when you first received it. It must also be in its original packaging.